At TikTik Global LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy and Cookies Statement explains how we collect, use, disclose, and manage your data when you use our smartwatch products, software applications, and website. By using our products and services, you consent to the practices described in this policy.
1. Information We Collect:
a. Personal Information: We collect personal information such as your name, email address, phone number, and shipping address when you create an account, make a purchase, or contact us for support.
b. Device Information: We collect device-specific information, including unique device identifiers, hardware model, operating system version, and network information when you use our smartwatch or software applications.
c. Usage Data: We gather data about your interactions with our products and services, including usage patterns, feature preferences, and performance metrics.
2. How We Use Your Information:
a. Providing Services: We use your information to deliver, personalize, and improve our products and services, including the functionality of our smartwatch and software applications.
b. Communication: We may use your contact information to send you important updates, announcements, and marketing communications about our products and services.
c. Analytics and Research: We analyze usage data and feedback to understand user behavior, trends, and preferences, and to enhance the performance and user experience of our products and services.
3. Data Sharing and Disclosure:
a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in providing, maintaining, and securing our products and services.
b. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect the rights, property, or safety of TikTik Global LLP, our users, or others.
4. Data Retention:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- We regularly review and update our data retention practices to ensure data is kept only for as long as necessary.
5. Data Security:
- We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
- We regularly review and update our security practices to maintain the highest standards of data protection.
6. Cookies:
a. What Are Cookies? Cookies are small text files stored on your device that contain information about your browsing activity on our website.
b. How We Use Cookies: We use cookies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.
c. Types of Cookies We Use:
- Essential Cookies: Necessary for the functioning of our website and cannot be disabled.
- Analytical/Performance Cookies: Used to analyze website traffic and improve our website’s performance.
- Functionality Cookies: Used to remember your preferences and provide enhanced features and personalization.
- Targeting/Advertising Cookies: Used to deliver targeted advertisements based on your interests and browsing history.
d. Managing Cookies: You can control and delete cookies through your browser settings. However, disabling certain cookies may affect your browsing experience on our website.
7. Your Choices and Rights:
- You have the right to access, update, or correct your personal information by logging into your account or contacting us directly.
- You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.
8. Children’s Privacy:
- Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to this Privacy Policy and Cookies Statement:
- We may update this Privacy Policy and Cookies Statement from time to time to reflect changes in our practices or legal requirements.
- We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.
10. Contact Us:
Effective Date:
- This Privacy Policy and Cookies Statement is effective as of 14th feb 2024 and supersedes any previous versions.
- Your continued use of our products and services after the effective date constitutes your acceptance of the updated Privacy Policy and Cookies Statement.
